Privacy Policy

At MyLaptop.in, your trust matters to us. We are committed to safeguarding your personal information and ensuring a safe, transparent, and secure shopping experience. This Privacy Policy explains how we collect, use, store, and protect your data when you interact with our website, products, or services across India.

1. Who We Are

MyLaptop.in is an online destination for laptops, accessories, and electronics, offering genuine products backed by warranty and excellent customer service. We operate in compliance with applicable Indian data protection laws, including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, along with other global standards where required.

2. What Data We Collect

When you shop with us or use our website, we may collect the following information:

  • Identity Data: Full name, age (optional), and gender (optional).

  • Contact Data: Email address, phone number, billing & shipping address.

  • Payment Data: Cardholder name, masked card details, UPI/NetBanking information (processed securely via trusted gateways).

  • Technical Data: IP address, browser type, device details, cookies, and browsing behavior.

  • Preference Data: Wishlist items, brand preferences, and past purchase history to help us personalize recommendations.

3. How We Use Your Data

Your data helps us deliver a seamless shopping experience. We use it to:

  • Process and ship your orders.

  • Provide customer support and resolve issues quickly.

  • Personalize your shopping experience with relevant product suggestions.

  • Send order updates, promotions, and newsletters (only if you opt-in).

  • Ensure fraud prevention, website security, and compliance with legal requirements.

4. Legal Basis for Processing

We process your information under:

  • Consent: For marketing updates and newsletters.

  • Contractual necessity: To fulfill your orders.

  • Legal obligations: For taxation and compliance with Indian law.

  • Legitimate interests: Fraud detection, website improvement, and customer experience enhancement.

5. Who We Share Your Data With

We respect your privacy and never sell your personal data. We only share it with:

  • Logistics & Courier Partners – for product delivery.

  • Payment Gateways (e.g., Razorpay, PayU, Paytm) – for secure online transactions.

  • Marketing Platforms (e.g., Google, Meta) – only if you consent to receive promotions.

  • Regulatory Authorities – if legally required.

6. Cross-Border Data Transfers

Some third-party service providers may process your information outside India. In such cases, we ensure adequate security measures and contractual safeguards are in place.

7. Your Rights

As a user, you have the right to:

  • Access the data we hold about you.

  • Request corrections, updates, or deletion.

  • Withdraw your consent for marketing at any time.

  • Opt-out of promotional communications.

  • File a complaint with the relevant data protection authority if you believe your rights are violated.

To exercise these rights, contact us at: privacy@mylaptop.in

8. Data Retention

We retain your information only as long as necessary:

  • Order & Transaction Records: Up to 7 years (as per Indian tax laws).

  • Marketing Data: Until you unsubscribe or withdraw consent.

  • Browsing & Analytics Data: Anonymized after 12 months.

9. Security

We use SSL encryption, firewalls, secure servers, OTP verification, and restricted access protocols to ensure your data remains safe from unauthorized access, loss, or misuse.

10. Minors’ Privacy

Our services are intended for individuals aged 18 years and above. We do not knowingly collect personal data from minors. If such data is found, it will be deleted immediately.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in law or business practices. Updates will be posted on our website with the revised effective date. Continued use of our services will be considered as acceptance of the updated policy.

📧 Contact Us
For any privacy-related queries or concerns, please reach out to us: