Refund and Returns Policy

At MyLaptop.in, your satisfaction and peace of mind are our top priority. We want every laptop, accessory, and gadget you purchase from us to reach you in perfect condition and serve you exactly as expected. Below you’ll find everything you need to know about our Refund & Returns Policy.

Order Verification & Quality Checks

Before dispatch, every product undergoes:

  • Thorough inspection for functionality and quality.

  • Secure packaging to avoid damage during transit.

  • Warranty authentication (where applicable).

Only after these checks do we ship your order.

Return & Replacement Window

  • 7-Day Replacement Guarantee: If your product arrives damaged, defective, or different from what you ordered, you can request a replacement within 7 days of delivery.

  • The item must be unused, in its original packaging, with all manuals, accessories, and invoice included.

  • Once we receive and verify the return, a replacement will be shipped at no extra cost.

  • The replacement product will be delivered in 5-7 days post all the checks.

Refunds

  • Refunds are issued only if a suitable replacement is unavailable or if the order was cancelled before dispatch.

  • Refunds will be credited to your original payment method within 5–7 business days after product inspection.

Non-Returnable Items

For safety and compatibility reasons, the following items are non-returnable:

  • Opened software & licenses

  • Products damaged due to mishandling after delivery

  • Items not returned with complete accessories & packaging

How to Initiate a Return/Refund

  1. Contact our support team via call +91 9619619678  within 7 days of delivery.

  2. Share your order ID, product details, and issue (with photos if possible).

  3. Our team will guide you through the return pickup or drop-off process.

Damaged or Missing Deliveries

  • If your package arrives visibly damaged, please refuse delivery and notify us immediately.

  • If you notice internal damage after unboxing, report it within 48 hours with photos.

  • Missing accessories or parts must be reported within 24 hours of delivery.

Warranty & After-Sales

Most laptops and electronics sold on MyLaptop.in come with brand warranty. For warranty-related claims beyond our 7-day return period, you can directly contact the manufacturer’s service center.